sociability & design (2): heuristics

Last year I posted on research carried out by Motorola in "sharing practices" and the augmentation of Usability Design by Sociability Design. I have revisited Jakob Nielsen's 10 Usability Heuristics through the social software lens. Some general changes are the replacement of "system" by "relationship", "user" by "participant" and "interaction" by "exchange". Click on the table to enlarge.