email not dead shocker

A friend of mine called me last week and said she was thinking of setting up an online community for a group of female entrepreneurs. What should she use? Well, we had a chat and what do you think we came up with?

A blog, a wiki, a Facebook group, a Ning site?

No - an email list. An oldie but a goodie. These people aren't tech-savvy and email is their primary form of communication. I've ranted about email before but in this situation it kinda makes sense (for now).

enterprise 2.0 presentation

Here is the presentation from yesterday's conference.

E2point04ip

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Some notes to go with the presentation:

• This is a revised draft of this presentation I created back in April - with slides 23-28 owing a heavy debt to Patrick Lambe's rewrite.
• The email detox podcasts with Luis Suarez & co: Part 1, Part 2 & Part 3.
• The five steps are: i. ban attachments & instead link to files sitting in a more permanent location; ii. if an email conversation involves more than 5 people then shift it elsewhere, iii. make your tools as simple to use as possible, iv. encourage role modelling of good behaviours by senior staff, v. begin with a small step in the right direction rather than trying to change the world in one go.
• The 5 issues to consider are: i. security. email is insecure anyway but you need to clearly establish access guidelines for each location where documents are stored, ii. privacy with new tools is important - e.g. staff need to understand how public their discussions will be, iii. develop an archiving / retention policy for your documentation, iv. do not hit staff members with too many tools, they could be overwhelmed with choice, v. consider different IP options for ownership of content esp. if consumers are involved.
• The Cynefin framework is introduced because social software adoption is complex (lots of interacting agents, inherently unpredictable) rather than simple or complicated. Waterfall approaches do not work. More on Cynefin here: http://www.research.ibm.com/journal/sj/423/kurtz.html
• The final page concerned drama triangles. There will be a blog post on this topic soon.

awareness & squikis - patrick's response to peak email

Patrick Lambe does something very cool with the final section of the Peak Email presentation. I felt it was a bit lacking as well - but couldn't put my finger on what it was. Patrick has cleverly brought in social bookmarking and created the "squiki".

A few years ago Rojo touted itself as a "collaborative RSS system". I signed up for it and used it as a boring (but good) RSS feedreader. I tried inviting a few people but it was a pig to use and the collaborative bit never really got a look in. The squiki may be an idea whose time has come.

I am now in a bit of a bind. If I ever present "Peak Email" then I will have to use Patrick's section. Can I do that in good faith even if I plaster Patrick's name over it? I hope so because I love the idea of collaboratively developing something with others.

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peak email presentation

This presentation summarises many posts from the last 6 months. If slideshare is stuffed, you can view it here or download it here.

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