James did a cracking job of providing an overview of social software last night.
Social software vs. Collaborative software. James noted that functionality-wise there can be considerable overlaps between say, a Lotus Notes teamroom and a wiki. But while collaborative software is part of an enterprise-wide top-down implementation, social software is consumer-driven and assembled by indivudals from components ("Small Pieces, Loosely Joined"). The public are way ahead of the corporates here.
Which, as James notes, implies all kinds of things for firewalls, security and IT policies...
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