Lots of business people talk about "passion". Passion for the customer, passion for excellence, passion for innovation. Passion all over the place - apparently. Do we believe them?
Passion has its positives (joy fulfilment) & negatives (obsession, delusion). If organisations say they want passion, do they mean it? Are they prepared to deal with the consequences?
I have met lots of genuinely passionate people in businesses. I have also met many who could not give a toss. The small-minded would say that Australian passion did not allow the team to win the World Cup...
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