Sunday, February 19, 2006

2. The Bank

This one is a little less intuitive than the library but still common. Put your intellectual capital in a knowledge bank just as you would put your financial capital in a bank. This metaphor has two parts: i. safety & ii. growth. You don't want to leave your capital hidden under your bed where mice or thieves can get at it. Put it in the bank and not only get peace of mind but a healthy rate of interest as well.

Managers have a perpetual fear of their key people walking out of the door and taking their knowledge with them. The KM database as bank calms this fear. It also equates knowledge with value - which was an exciting idea in the 90s when KM databases became popular. Whatever it may be, knowledge isn't the same as money. But the bank metaphor does provide some food for thought. The reason a bank can offer interest on deposits is that it loans out your capital to others at higher rates of interest - or invests them in some other fashion. Very few owners of KM databases sort to actively reinvest their intellectual capital elsewhere to generate additional value.

1 comment:

Matt Moore said...

I have heard the phrase "corporate memory" a lot of times (& even used it) but how useful a metaphor is it? What exactly is a database being compared to here Denham? An individual's memory?

And to tease this out a bit - are not our memories fundamentally unreliable & partial?