I was at the Dave Gurteen / NSW KM Forum brekkie on the topic of "Is KM social?" with many of the usual suspects and some new faces.
One thing that stuck with me, while social software tools allow you to record experience as part of people's work, they can't fully solve one of the key challenge that knowledge managers face. Whilst embedding stuff and making things easy for people is very important, we've actually got to be wary of making things too easy for people.
Sometimes it's our job to say "Stop".
A key part of learning (individual or collective) is reflection. If you aren't willing to stop and reflect on what you have done (and its consequences), then you do not get the full benefit of that experience. We all probably need a weekly thinking time.
Just as our bodies need time to process the events, thoughts & emotions of the day (which may well be a key function of sleep), so we need time to process. Sometimes we do need to be asleep on the job (metaphorically).
One symptom of sleep deprivation is psychosis. If we cannot process our lives, we risk going insane.
Join the dots.
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2 comments:
Matt - great point. There is definitely a need for some "organisational slack time". If you have to use a social technology, then blogging for me probably the best reflective tool.
James - Agreed. I see this blog as a public learning journal.
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