i went through a gruelling emotional journey and all i got was this lousy evalution form

I was a witness (& sparing contributor) to the "happy sheet" debate that Viv describes. Evaluation is a tricky thing. And is carried out for many purposes. Evaluation forms are rarely for facilitators or participants in the room. They are artifacts for those that weren't there. Viv's antipathy to evaluation forms reminds me of Johnnie's dislike of action item lists & flip-chart write-ups. We're not comfortable with this touchy-feely stuff and we need the comfort of tangible to ease this anxiety. Provided the workshop generates a big pile of "stuff" (preferably involved spreadsheets & graphs), we can rest easy that time was not wasted and resources misallocated. I don't mind evaluation forms & action item lists. Sometimes taking away comfort blankets is too hard & counter-productive...