Tuesday, November 27, 2007

It's not about the people

I'm not the fastest person in the world. I get delayed reactions to things. At the KM in the Public Sector event I attended a couple of weeks ago, speaker after speaker said: "It's all about the people".

And it has generated an allergic reaction. They're right. But also wrong. It's not really about "the people" in the warm, fuzzy, humanistic way that phrase implies. Increasingly it's about how people work with and against sociotechnical ecosystems. And to many of us, these ecosystems are monstrous.

City folk (and for all the stories they tell themselves about their bush heritage, Australia is an urban society) have a tendency to venerate nature (provided it's neat & tidy &doesn't burn down your home). But the natural world is a disturbing place. And the world we have created to work in is no less disturbing.

Sometimes I wish it wasn't about the people.

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