Download Part 1 now (16:48, 4.0Mb)
- 01:00 - Luis describes his email detox moment in 2007.
- 03:10 - Luis challenges his email correspondents within IBM.
- 06:10 - How do you bring people round to the post-email world?
- 11:00 - Where is email appropriate?
- 13:00 - Instant messaging & social networking.
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