ANU University House is cute. Really cute - even if it's 8 am and I've been awake since 5. And Patrick is suggesting - no, advocating - that knowledge managers should be sued when they screw up. Now Patrick* is trying to be controversial. But he's also taking this position because he cares. And he believes. He believes that information management & knowledge management matter. That they have a genuine impact. So that when these activities fail people should be angry. Angry enough to resort to lawyers and court cases and that whole world of pain. And I sympathize with his position - not least because he presents it well - but because these things should matter.
*Patrick is one of the great thinkers still associated with knowledge management. His combination of erudition, rigour, clarity & modesty is shamefully rare.
UPDATE: Patrick's presentation is available.
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