Writing is a relatively new technology. Oral cultures are reliant on the memories of their members. Whilst there might be a division of memorial labour in such societies, everyone must remember somethings. If only one person remembers something then when they are gone, it is forgotten.
I shall not attempt to reproduce his words, now irrecoverable.
Forgetting can be embarrassing. And it can also be soothing. Ever since I read Funes the Memorious, I have been convinced that forgetting has its uses as well its perils. Funes is forced to live in a world without abstraction because he can remember every detail. The possibility of a world without gaps, of a perfect record of information is not comforting for Borges. The Library of Babel is a very disturbing place indeed. A model of information overload.
My solitude is gladdened by this elegant hope.
We worry a lot about organisational forgetting. Records must be kept (and if they aren't then expensive litigation might ensue). However one way of dealing with information overload is forgetting old stuff (as well as ignoring new stuff). So most organisations have delegated the act of remembering to Record Management & associated systems.
Is this an efficient move? And is it an effective one?
Tuesday, October 09, 2007
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