Patrick Lambe comes along with an interesting post on
Knowledge Assurance. I like Patrick's distinction between retention & assurance. "Retention" made sense as a label when the issue was solely the departure of the baby boomers. But the world won't end with their exit (despite what some of them tell us). Assurance, development, continuity, sustainability - all these terms describe how we need to view the flows of people & their knowledge through our organisations.
Patrick ends with this comment:
Looking after our knowledge is not just about keeping the stuff we have or the stuff from the past. It’s also about seeing ourselves as responsible for
our future.
Which is where it gets tricky. We are bad at predicting the future. On this matter, I have been slowly digesting the arguments of
Nassim "Black Swan" Taleb. NT is erudite, arrogant, engaging & infuriating. We like him a lot. Expect more on Black Swans.
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