So I was having a coffee with the ever-engaging Anne Bartlett-Bragg and we were talking about Second Life. Neither of us are fans (bah humbug) but ABB outlined an interesting experience she had whilst teaching a bunch tradespeople to be trainers. She tried her damnest to pitch the Web 2.0 stuff (blogs, wikis, tagging, etc) and got a big yawn. So she showed them SL and they loved it. What they used it for was quite specific.
The motor mechanics and hairdressers didn't want SL to teach their apprentices how to strip down an engine or apply highlights. You can only do that with real hair or a real engine. Instead it would allow them to teach customer interaction skills with real people in an environment with visual cues. Because the people are real (enough).
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2 comments:
Great example Matt.
YES it is great to teach customer interaction, coaching, mentoring etc with the right visual cues and facilitation.
The problem is people try to be so literal in interpreting real life into secondlife. Ugh. My animation background coming out here...but imagine if all cartoons or comic strips were lifelike. It would take twice as long to tell the same stories. Here lies the potential to take the essence of social dynamics and the power of imagination in visual form to create a very engaging medium.
Hello Jasmin - I agree. You want just enough context, no more, no less (that's the magic number).
We need to remember that representing reality is limiting...
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